Our contact details:
Address: Available on request.
Last updated: 26th January 2022
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers (name and email address, when you give them to us)
- General location (country)
- Information about your device (IP address, operating system, device type, browser version)
- Website activity (which pages you’ve viewed and for how long)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To enable us to contact you via the Contact page, or another contact form
- When you opt-in to newsletters or download resources from our website
We also receive personal information indirectly, from the following sources in the following scenarios:
- Analytical data is collected via third-party systems as you browse the website
We use the information that you have given us in order to contact you when you have requested for us to do so, provide informational material when you have requested it, or for analytical purposes to enable us to continue to improve our website and visitor interactions.
We may share this information with service providers to enable us to deliver marketing information which you have agreed to, as well as technical support for troubleshooting communications errors should they arise.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:
- Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored in the UK and on servers based in the EU.
We keep your data until you ask us to remove it, or until we no longer require it, unless we are required to keep it for legal reasons. We will then dispose your information by removing physical and digital records pertaining to you, and, where possible, contacting third parties who may hold your information in line with the reasons above and requesting that they do the same.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.